After-Sales Support & Service

At Pallet Truck Warehouse, customer satisfaction is not just about product sales and delivery, but also marks the beginning of a lasting partnership. We are committed to providing excellent after-sales support services to ensure that you always feel reassured and satisfied throughout your use of our products.

Customer Service

We have a dedicated customer service team available to answer your questions about product usage, troubleshooting, and other technical issues. Whether by phone or email, we strive to provide timely and efficient support.

We will also contact you to remind you when your service is due and arrange you annual services.

 

Technical Support and Breakdowns
Contact us to book Annual Services, LOLERS and breakdowns.

For common technical issues, we offer a technical support service. Our technical engineers can diagnose problems and provide solutions, whether it is providing spare parts, arranging engineers visits etc, to help minimize your downtime and ensure you are back up and running quickly.

 

 

Regular Maintenance Services

To ensure the long-term stable operation of products, we recommend and provide regular maintenance services. Our qualified engineers will provide regular inspections and maintain your equipment to prevent potential problems and ensure long-term performance benefit and accuracy.

 

 

Thorough examinations (LOLER & PUWER)

We can provide your annual LOLER and PUWER Thorough Examinations. Our engineers are all CFTS registered, and can carry out the annual inspection and maintenance of your equipment to prevent potential problems and ensure long-term performance and accuracy.

 

 

Spare Parts Supply

We hold a comprehensive range of the most popular spare parts for all makes and models of manual handling equipment. 

We are the main UK distributor for Noblelift equipment for the all manual and electric equipment in there range and hold a the complete range of parts including wheels, bearing, seal kits, electrical parts etc.

 

Training Services

We also offer comprehensive product training services tailored to your business to ensure that operators understanding and proficiently to use your equipment Safely. Training covers Pre-use checks, correct operation of the truck, daily and weekly routine maintenance checks, and simple troubleshooting to enhance your team's efficiency.

 

Through our comprehensive after-sales support services, where we aim to provide you with comprehensive know-how and the reliability you need in your everyday operation.

We are committed to providing continuous support for your business with a professional and responsible attitude.